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Enterprise Management Systems Engineer (EMSE)

Key Role: 

Our EMSE will provide Information System Engineering support for defining and implementing Enterprise Configuration Management (ECM) solutions for our Government Client. Assist with the review of all aspects of the ECM instantiation and disseminate to the client, if gaps exist recommendations to better utilize the technology implementation. The EMSE shall perform design, implementation, and configuration of Enterprise Management Applications to include but are not limited to BMC Remedy, MyIT, Discovery ADDM, TrueSight Operations, TrueSight Capacity Optimization, and SolarWinds Network/System management. Candidates for the position require strong analytical and problem-solving skills, and must be knowledgeable about implementing IT Service Management (ITSM) and other IT practices to optimize, transform, and ensure the customer's compliant, efficient, and effective use of the Remedy/BMC software platform. The Remedy/BMC engineer will architect and deliver end-to-end automated solutions that include the technical implementation of Information Technology Infrastructure Library (ITIL) processes, workflow customization, ticketing design, process automation, report development, dashboard creation, and system configurations.

Requirements: 

Education:  Bachelors Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience. Masters Degree preferred.

Qualifications:

BMC Certifications in Atrium Discovery and Dependency Mapping, Remedy Service Desk & Change Management and Optimization are desired.

8-10 years of directly related experience in systems support and analysis is preferred but not required

  • Demonstrated ability to interact with customers and external teams to gather critical project information.
  • Knowledge and experience with scripting and programming (PowerShell, Python, PERL, JavaScript, etc.) are highly preferred.
  • Demonstrated experience with BMC Remedy Action Request System 8.x,9.x- Installing, Configuring, Upgrading, Customizing
  • Demonstrated experience with BMC Remedy ITSM 8.x, 9.x- Installing, Configuring, Upgrading, Customizing ITSM modules like IM, PM, CM, SRM etc.
  • Demonstrated experience with BMC Remedy CMDB 8.x, 9.x: Out of the Box BMC Atrium CDM model including Class Relationships Discovery integrations with Remedy & Atrium CMDB, Atrium Integrator
  • Demonstrated experience with out-of-the box and third-party integration with BMC Remedy tools, web services and APIs
  • Strong Development Expertise on BMC Remedy ARS 8.x, 9.x, ITSM 8.x, 9.x, CMDB 8.x,9.x
  • Demonstrated experience with BMC Remedy Atrium CMDB with at least 1 full cycle implementation. Strong development, configuration and Admin experience on CMDB
  • Demonstrated experience with MY IT and SMART IT

Additional Qualifications: 

  • Experience with designing, architecting, and implementing Enterprise Configuration Management systems
  • Strong technical and troubleshooting skills
  • Experience with SAP Enterprise System Architectures

Clearance: 

* Current SECRET Clearance Required

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. 

Travel: 

Up to 5% travel domestically in the Continental United States. 

EOE, M/F/Disability/Vet. 

Location United States-Virginia-Arlington

Job Number: A107

About MMS:  Headquartered in Havre de Grace, Maryland, as Veteran-Owned, Small Business, Modern Mission Systems (MMS) employs System Engineers, DevOps Engineers, Security/Cyber Analysts, IT Specialist and Logistics Engineers and other professionals who strive to provide outstanding service to our Clients. Integrating a full range of service capabilities, MMS is the solutions provider that can assists our clients today, but can help develop tomorrow’s next-generation products and solutions.

*US Citizenship is Required

Job Type IT Infrastructure Services                                                                                

Employee Status Permanent                                                                                       

Schedule Full Time                                                                                                        

Clearance SECRET                                                                                                               

Job Level: Associate

Name *
Name

ERP Functional Integration Lead

GFEBS DHA Release Manager

Key Role:

Provide expertise to ensure functional Defense Health Agency (DHA) business requirements and processes are aligned to the U.S. ARMY General Fund Enterprise Business Systems (GFEBS) using comprehensive SAP based solutions. Work with senior stakeholders to identify and solve functional area discrepancies, verification of solution designs and conceptual models, translate functional area requirements into technical requirements, and provide overall government oversight of the deployment. Plan or generate models from business systems and data requirements planning workshops. Provide future business strategies from a data or systems point of view. Analyze the GFEBS system baseline and perform a “gap analysis” between the baseline, user operational requirements, and the operating capability of proposed DHA Requirements. Act as the primary release manager for all phases of the development and implementation process.

Basic Qualifications:

  • 7+ years of experience in IT consulting with supporting DoD clients in ERP programs and business process mapping
  • Experience with effective requirements, data gathering, analysis, and stakeholder interactions around business process and technology needs
  • Elicit and document requirements and specifications from functional users and subject matter experts
  • Translate customer requirements into a best fit within the application, and support development of DHA application, processes and documentation for inclusion within GFEBS
  • Manage the overall development of more than 160 (estimated) new/modified RICEFW; provide status to program leadership of SI progress in development of RICEFW.
  • Review SI recommendations, deliverables, and work-products for quality and business process management best practices compliance as they relate to ERP SAP solution implementation
  • Build planning and release management of RICEFW objects for BUMED unique processes & requirements
  • Coordinate and plan with GFEBS Base development POC to ensure updates to landscapes are within appropriate configuration management processes & paths
  • Work directly with SI on status, progress, and prioritization of work to minimize risk to schedule
  • Coordinate and manage DHA/BUMED interactions with PMO/SI resources for design, build, test phase
  • Act as an Integration Subject Matter Expert to provide subject matter expertise over GFEBS processes and DHA processes to maintain the GFEBS ecosystems operability both functionality and technically
  • Provide SAP capability and Business Process Analysis expertise
  • Provide oversight of Army ERP landscape as it is impacted with updates to existing functionalities, new functionalities, new interface partners, and increasing user population
  • Manage interactions of PMO, SI with respect to impacts to the production environment to ensure stability to GFEBS base with introductions of BUMED needed functionalities
  • Provide support to development (e.g., design, build, test) teams to ensure all new development is in-line with system requirements and sign-offs
  • Coordinate with primary integration lead on any potential impacts that may affect system ability, stability, availability
  • Apply SAP knowledge and industry best practices in developing the to-be business processes and procedures.
  • Track DHA Project for Cost, Schedule and Performance in support of the government directly.

Additional Qualifications:

  • Bachelor’s degree in Computer Science or Information Systems, other technically relevant degree, Business or Finance
  • Versed in the design, implementation, test and deployment of SAP Systems deployments
  • Experience with analysis of enterprise–wide business functions and business processes in collaboration with multiple business organizations
  • Knowledge of business process reengineering best practices
  • Ability to develop briefs and support senior management and executive communication
  • Must have strong analytical skills and can demonstrate strong problem solving skills
  • Ability to communicate in a clear and concise manner and success working in Integrated Product Teams (IPTs)

Clearance: 

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. 

SECRET clearance is required. 

Travel: 

Up to 2% travel domestically in the Continental United States. 

EOE, M/F/Disability/Vet. 

Location United States-Virginia-Arlington

Job Number: A113 

About MMS:  Headquartered in Havre de Grace, Maryland, as Veteran-Owned, Small Business, Modern Mission Systems (MMS) employs System Engineers, DevOps Engineers, Security/Cyber Analysts, IT Specialist and Logistics Engineers and other professionals who strive to provide outstanding service to our Clients. Integrating a full range of service capabilities, MMS is the solutions provider that can assists our clients today, but can help develop tomorrow’s next-generation products and solutions.

*US Citizenship is Required

Job Type IT Support Services                                                                                

Primary Location United States-NOVA                            

Employee Status Permanent                                                                                       

Schedule Full Time                                                                                                        

Clearance SECRET                                                                                                               

Job Level: Associate

Name *
Name

ERP Functional Process Lead

DHA Business Process Manager

Key Role:

Provide expertise to ensure Defense Health Agency (DHA) business functional requirements and processes are aligned to the U.S. ARMY General Fund Enterprise Business System (GFEBS) as well as all appropriate Audit Controls are defined. Work with senior stakeholders to identify and solve Audit Control discrepancies, verification of solution designs and conceptual models, translate functional area requirements into required audit control requirements, and support the overall government oversight of the deployment. Provides Audit Control strategies from a data or systems point of view ensuring the proposed functional business processes align with DHA requirements.  

 

Basic Qualifications:

  • 7+ years of experience in IT consulting with supporting DoD clients in ERP programs and business process mapping
  • Experience with effective requirements, data gathering, analysis, and stakeholder interactions around business process and technology needs
  • Elicit and document requirements and specifications from functional users and subject matter experts
  • Translate customer requirements into a best fit within the application, and supports development of DHA application, processes and documentation for inclusion within GFEBS
  • Establish processes around SOC 1 Type II report for non-Army entities to address audit inquiries
  • Creation of the Service Organization Controls (SOC) 1 Type II report development plan as well as the ongoing requirements, plan to maintain the SOC 1 Type II report
  • Maintain the description of GFEBS services planed for DHA
  • Maintain the GFEBS Control Catalogue and their description within the Type II report
  • Maintain the description of tests and results against the controls within the Type II report
  • Support Audit request from serviced organizations pertaining to system controls
  • Review SI recommendations, deliverables, and work-products for quality and business process management best practices compliance as they relate to ERP SAP solution implementation
  • Provide oversight of Army ERP landscape as it is impacted with updates to existing functionalities, new functionalities, new interface partners, and increasing user population as it relates to Audit Controls.
  • ·Provides support to development (e.g., design, build, test) teams to ensure all new development is in-line with system requirements and sign-offs
  • Apply SAP knowledge and industry best practices in developing the to-be business processes and procedures.
  • Track DHA Project for Cost, Schedule and Performance in support of the government directly.

Additional Qualifications:

  • Bachelor’s degree in Computer Science or Information Systems, other technically relevant degree, Business or Finance
  • Versed in the design, implementation, test and deployment of SAP Systems deployments
  • Experience with analysis of enterprise–wide business functions and business processes in collaboration with multiple business organizations
  • Knowledge of Service Organization Controls (SOC)
  • Ability to develop briefs and support senior management and executive communication
  • Must have strong analytical skills and can demonstrate strong problem solving skills
  • Ability to communicate in a clear and concise manner and success working in Integrated Product Teams (IPTs)

Clearance: 

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. 

SECRET clearance is required. 

Travel: 

Up to 2% travel domestically in the Continental United States. 

EOE, M/F/Disability/Vet. 

Location United States-Virginia-Arlington

Job Number: A113 

About MMS:  Headquartered in Havre de Grace, Maryland, as Veteran-Owned, Small Business, Modern Mission Systems (MMS) employs System Engineers, DevOps Engineers, Security/Cyber Analysts, IT Specialist and Logistics Engineers and other professionals who strive to provide outstanding service to our Clients. Integrating a full range of service capabilities, MMS is the solutions provider that can assists our clients today, but can help develop tomorrow’s next-generation products and solutions.

*US Citizenship is Required

Job Type IT Support Services                                                                                

Primary Location United States-NOVA                          

Employee Status Permanent                                                                                       

Schedule Full Time                                                                                                        

Clearance SECRET                                                                                                               

Job Level: Associate

Name *
Name